Author Archive

11 Simple Rules

September 15th, 2013 | Posted in Effectiveness, Fit Leader, Leadership Fitness, relationships

These 11 simple rules, first presented by Dave Packard at Hewlett-Packard’s second annual management conference in 1958 are timeless. 1. Think first of the other fellow. This is THE foundation — the first requisite — for getting along with others. Gaining this, the rest will be “a breeze.” 2. Build up the other person’s sense […]

Great Conversations, Anyone?

August 3rd, 2013 | Posted in Clarity, Fit Leader, Leadership Fitness, relationships, success

When was the last time you had a really great conversation? If you spent much of your time talking about yourself, odds are the conversation could have gone better. According to Jean de La Bruyere, a great conversation focuses much more on bringing out the cleverness of others than in showing a great deal of […]

How Accountable Are You?

July 25th, 2013 | Posted in Uncategorized

On a scale of 1 to 10, how accountable would you say you are, and why? If accountability does not exist at the top of an organization, it is unlikely that those in the middle of the organization can be depended upon to act in accountable ways. Sometimes, leaders pretend not to see certain problems […]

Reactionary Workflow

June 15th, 2013 | Posted in Effectiveness, Fit Leader, Leadership Fitness, Vitality

How are you managing your day-to-day routines to avoid reactionary workflow? Instead of being proactive, and spending our time on what matters most, it is all too easy to become increasingly reactive by paying more attention to the latest text or tweet that comes our way. While serving others is an important part of most […]

What’s Your WOMBAT?

May 27th, 2013 | Posted in Clarity, Effectiveness, Leadership Fitness

As we approach the halfway mark this year, what’s your level of satisfaction with where you are at this point in the game? What progress are you making executing on your plan, and how many of your objectives for the year have been met or are on their way to being achieved? I have been […]

Moments of Truth

April 9th, 2013 | Posted in Clarity, Effectiveness, Leadership Fitness

In Service America! Doing Business in the New Economy , Karl Albrecht and Ron Zemke alerted us to the competitive advantage of service quality. In our work with Fit Leaders, we often borrow a concept from Albrecht known as Moments of Truth. A Moment of Truth (MOT) is any episode in which the consumer or […]

Habits Trump Discipline

March 20th, 2013 | Posted in Change, Effectiveness, Leadership Fitness

All of us, from time to time, are faced with the desire (and sometimes the necessity) of changing some aspect of our lives. Change is rarely easy, and when we go to work at modifying a behavior, relapsing to our “old way of doing things” is fairly predictable. Many people point to the need for […]

Creativity Tops the List

February 12th, 2013 | Posted in Change, Effectiveness, Leadership Fitness, leadership training

Creativity tops the list of leadership qualities seen contributing to business success over the next five years, based on an IBM survey of over 1,500 CEOs. When prompted for examples of creative genius, many of us conjure up images of Archimedes and his overflowing tub (“Eureka”), Newton and the falling apple or Franklin and his […]

What You See is What You Get

January 12th, 2013 | Posted in Clarity, Effectiveness, Leadership Fitness, leadership training, relationships, success

Transparent leaders build credibility, resulting in greater collaboration across all levels of the organization. This “what you see is what you get” approach to leadership often leads to more efficient decision-making by increasing the trust that develops between leaders and their teams. Many organizations pay lip service to transparency while, at the same time, refusing […]

What’s on Your Reading List?

January 1st, 2013 | Posted in Change, Leadership Fitness, leadership training, Reading List

In Living an Exceptional Life, the late Jim Rohn refers to his library as one of his most prized possessions. As an accomplished author himself, Jim embraced the value of ideas and was always seeking out ways to improve his own value through reading the ideas of others. As 2013 takes hold, what new ideas […]